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Matt and Nat

Price adjustments are permitted only when an item has been marked down on our website. Matt &amp; Nat offers a one (1) time price adjustment if an item is marked down within 24 hours of the purchase date and your request is made in this period. This excludes items purchased in following conditions: FINAL SALE or with a Promotional/Discount Code.To receive a price adjustment for eligible items, please email us with your order number at <a data-fr-linked="true" href="mailto:care@mattandnat.com">care@mattandnat.com</a>. Once a price adjustment has been applied the item is final sale and cannot be returned/exchanged.Please note we do not do price matching.

Price adjustments are permitted only when an item has been marked down on our website. Matt & Nat offers a one (1) time price adjustment if an item is marked down within 24 hours of the purchase date and your request is made in this period. This excl

CAN I GET A PRICE ADJUSTMENT?

WHEN WILL MY ORDER SHIP?

HOW CAN I TRACK MY ORDER?

WHEN WILL THE OUT-OF-STOCK ITEM BE AVAILABLE?

CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

I CREATED AN ACCOUNT AND CANNOT SEE MY ORDER.

MY ORDER SAYS SHIPPED BUT I TYPED MY ADDRESS INCORRECTLY.

HOW DO I MAKE A RETURN / EXCHANGE?

LOST/UNKNOWN CAUSES IN SHIPMENT.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND ON MY CREDIT CARD?

CAN I RETURN AN ITEM PURCHASED ON SALE?

WILL I BE REFUNDED FOR ANY ADDITIONAL FEES?

WHY IS MY CREDIT CARD INFORMATION NOT BEING ACCEPTED?

HOW CAN I FIND MY NEAREST MATT & NAT STORE OR RETAILER

WHAT DO I DO IF I RECEIVED A DAMAGED ITEM?

I HAVE AN INCORRECT ITEM IN MY ORDER, WHAT DO I DO?

MY PACKAGE WAS RETURNED TO THE SENDER, WHAT DO I DO?

IS THE ITEM I WANT GOING ON SALE SOON?

ARE PRICES SUBJECT TO CHANGE?

GIFT CARDS

HOLIDAY RETURN POLICY.

CAN I GET A PRICE ADJUSTMENT?Updated a year ago