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Matt and Nat

<p>We start working on your order as soon as we receive it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed so make sure all entered information is accurate before ordering. In the event where your order has shipped, and you&#x2019;re not totally satisfied, visit our&#xA0;<a href="https://mattandnat.com/info/shipping-returns/" id="isPasted">Return Policy</a> to see how we can make you happy again.</p>

We start working on your order as soon as we receive it, so we are unable to make any changes or modifications to an order after it has been placed and confirmed so make sure all entered information is accurate before ordering. In the event where you

CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

WHEN WILL MY ORDER SHIP?

HOW CAN I TRACK MY ORDER?

WHEN WILL THE OUT-OF-STOCK ITEM BE AVAILABLE?

I CREATED AN ACCOUNT AND CANNOT SEE MY ORDER.

MY ORDER SAYS SHIPPED BUT I TYPED MY ADDRESS INCORRECTLY.

HOW DO I MAKE A RETURN / EXCHANGE?

LOST/UNKNOWN CAUSES IN SHIPMENT.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND ON MY CREDIT CARD?

CAN I RETURN AN ITEM PURCHASED ON SALE?

WILL I BE REFUNDED FOR ANY ADDITIONAL FEES?

WHY IS MY CREDIT CARD INFORMATION NOT BEING ACCEPTED?

HOW CAN I FIND MY NEAREST MATT & NAT STORE OR RETAILER

WHAT DO I DO IF I RECEIVED A DAMAGED ITEM?

CAN I GET A PRICE ADJUSTMENT?

I HAVE AN INCORRECT ITEM IN MY ORDER, WHAT DO I DO?

MY PACKAGE WAS RETURNED TO THE SENDER, WHAT DO I DO?

IS THE ITEM I WANT GOING ON SALE SOON?

ARE PRICES SUBJECT TO CHANGE?

GIFT CARDS

HOLIDAY RETURN POLICY.

CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?Updated a year ago