We are available to answer your questions 

H: 9:00am to 4:30pm EST.

Matt and Nat

Please note, that you have a 30 day time period from when you have received your order to contact us at <a data-fr-linked="true" href="mailto:care@mattandnat.com">care@mattandnat.com</a>.Any item returned without an RMA form can risk being misplaced and may cause a delay in refunds or exchanges being issued.&#xA0;When returning an item to MATT &amp; NAT kindly provide a tracking number for our reference and to speed up the process. For returns/exchanges, customers are responsible for returning the item(s) at their own expense.

Please note, that you have a 30 day time period from when you have received your order to contact us at care@mattandnat.com. Any item returned without an RMA form can risk being misplaced and may cause a delay in refunds or exchanges being issued. Wh

HOW DO I MAKE A RETURN / EXCHANGE?

WHEN WILL MY ORDER SHIP?

HOW CAN I TRACK MY ORDER?

WHEN WILL THE OUT-OF-STOCK ITEM BE AVAILABLE?

CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

I CREATED AN ACCOUNT AND CANNOT SEE MY ORDER.

MY ORDER SAYS SHIPPED BUT I TYPED MY ADDRESS INCORRECTLY.

LOST/UNKNOWN CAUSES IN SHIPMENT.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND ON MY CREDIT CARD?

CAN I RETURN AN ITEM PURCHASED ON SALE?

WILL I BE REFUNDED FOR ANY ADDITIONAL FEES?

WHY IS MY CREDIT CARD INFORMATION NOT BEING ACCEPTED?

HOW CAN I FIND MY NEAREST MATT & NAT STORE OR RETAILER

WHAT DO I DO IF I RECEIVED A DAMAGED ITEM?

CAN I GET A PRICE ADJUSTMENT?

I HAVE AN INCORRECT ITEM IN MY ORDER, WHAT DO I DO?

MY PACKAGE WAS RETURNED TO THE SENDER, WHAT DO I DO?

IS THE ITEM I WANT GOING ON SALE SOON?

ARE PRICES SUBJECT TO CHANGE?

GIFT CARDS

HOLIDAY RETURN POLICY.

HOW DO I MAKE A RETURN / EXCHANGE?Updated a year ago