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H: 9:00am to 4:30pm EST.

Matt and Nat

<p>Although we cannot provide information regarding future promotions or sales, you can be the first to find out when a promotion or sale is launched by signing up to our Matt &amp; Nat Newsletter.</p>

Although we cannot provide information regarding future promotions or sales, you can be the first to find out when a promotion or sale is launched by signing up to our Matt & Nat Newsletter.

IS THE ITEM I WANT GOING ON SALE SOON?

WHEN WILL MY ORDER SHIP?

HOW CAN I TRACK MY ORDER?

WHEN WILL THE OUT-OF-STOCK ITEM BE AVAILABLE?

CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?

I CREATED AN ACCOUNT AND CANNOT SEE MY ORDER.

MY ORDER SAYS SHIPPED BUT I TYPED MY ADDRESS INCORRECTLY.

HOW DO I MAKE A RETURN / EXCHANGE?

LOST/UNKNOWN CAUSES IN SHIPMENT.

HOW LONG WILL IT TAKE FOR ME TO RECEIVE MY REFUND ON MY CREDIT CARD?

CAN I RETURN AN ITEM PURCHASED ON SALE?

WILL I BE REFUNDED FOR ANY ADDITIONAL FEES?

WHY IS MY CREDIT CARD INFORMATION NOT BEING ACCEPTED?

HOW CAN I FIND MY NEAREST MATT & NAT STORE OR RETAILER

WHAT DO I DO IF I RECEIVED A DAMAGED ITEM?

CAN I GET A PRICE ADJUSTMENT?

I HAVE AN INCORRECT ITEM IN MY ORDER, WHAT DO I DO?

MY PACKAGE WAS RETURNED TO THE SENDER, WHAT DO I DO?

ARE PRICES SUBJECT TO CHANGE?

GIFT CARDS

HOLIDAY RETURN POLICY.

IS THE ITEM I WANT GOING ON SALE SOON?Updated 2 months ago